“If you’re in FSQS, that’s a huge competitive advantage.”

George Booth, Chief Procurement Officer, Lloyds Banking Group

“The best way to increase the resilience of financial services organisations is to ask better questions.”

Paul Williams, Commercial and Contracts Specialist, at Phoenix Resilience

Check out our highlight video

Feedback from attendees

"As a buyer, it was beneficial meeting other buyers to understand how they use FSQS, what suppliers they use in the industry and just general ability to compare best practices."

"Thank you for a great event yesterday, I thought it went really well and clearly is tapping into a much bigger potential for more collaboration between the suppliers and buyers."

"Lots of useful content and 'food for thought' out of the day, I don’t always say this about conferences, but it was a day well spent from my perspective."

“It’s about understanding areas of good performance and using the data in that relationship and discussions to inform how we use the information.”

Gareth Mawdesley, Head of Procurement, NFU Mutual

FSQS Award Winners

The Long-Standing Service Award

“Thank you to FSQS for awarding EQ this long service award. We are proud to be working with many FSQS companies, helping them put their customers’ complaints and feedback at the heart of their business decision-making.”

The Community
& Collaboration Award

"Thank you for the event yesterday. Really great day and some great conversations with both existing customers and potential buyers. The award was also very unexpected and received."

Photos from FSQS Live 2023

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